Institute for International Research

When: 4-October-07, 2:00 P.M. – 3:00 P.M.
Time Zone: Eastern Standard Time (US and Canada)
Cost: FREE - ONLINE REGISTRATION IS OPEN

The first generation of outsourcing was a labor arbitrage play, typically using India based resources.  The second generation of outsourcing has been characterized by globalization, i.e., the use of an optimal mix of on-shore, near-shore, and off-shore resources to mitigate risk, enhance quality, while still delivering labor arbitrage. 

The third generation is being defined by customers who demand value beyond simple labor arbitrage: IT risk transfer, business outcomes based delivery, and leverage of the outsourcing partner's technology portfolio.  This webinar describes the key outsourcing models, methodologies and technologies that define third generation outsourcing.

What Makes This Event Unique
Provides a clear understanding of how to extract value beyond labor arbitrage from outsourcers;
Provides insight into how outsourcers construct and delivery outsourcing solutions

What You Will Learn
Business Outcomes Outsourcing Models:

• Innovation Partnerships
• Outcomes Risk Transfer

Next Generation Outsourcing Delivery:

• Agile development
• Service management automation

Presented by:
Dr. Dinesh Gambhir is part of HP's Application Outsourcing team.  Dinesh has more than 7 years outsourcing experience.  His prior roles have included: Principal, CTO, Head Americas Center, and Senior Manager.  He has Twenty years IT background. Seven years of Big 4 Consulting experience and industry expertise in CPG, Manufacturing and Financial verticals.

Sponsored by: Hewlett-Packard

Hewlett-Packard is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span information technology (IT) infrastructure, personal computing and access devices, global services, and imaging and printing. The basic business purpose of HP is to invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of customers.

HP is among the world's largest IT companies, with revenue totaling $97.1 billion for the four fiscal quarters ended April 30, 2007. HP's 2007 Fortune 500 ranking: No. 14. A truly global enterprise, HP provides sales and services in more than 170 countries. Led by Chairman and Chief Executive Officer Mark Hurd, the company employs approximately 150,000 people worldwide. HP corporate headquarters are located in Palo Alto, California.