Book Reviews
Phil's Finds - Book Reviews
In anticipation for the NACCM Customers 1st Conference this November, here are some additional book reviews for you to enjoy as a preview to some of the great customer-centered topics that will be discussed in California.
- 301 Ways To Have Fun At Work
- Angel Customers and Demon Customers. Discover Which is Which and Turbo-Charge Your Stock
- Join The Conversation
- Loyalty Myths: Hyped Strategies That Will Put You Out of Business and Proven Tactics That Really Work
- Personality Not Included
- Destination Profit: Creating People-Profit Opportunities in Your Organization
Other Phil Finds:
Articles || Fast Guides